Shipping policy

Shipping Policy

Thank you for shopping with us. Please review our Shipping Policy carefully before placing an order.

Order Processing

  • Orders are processed after successful payment confirmation.

  • Processing times may vary depending on product availability and order volume.

  • Orders are generally processed within 1–3 business days.

Shipping Time

  • Estimated delivery times may vary depending on your location and courier service.

  • Delivery delays may occur due to weather conditions, public holidays, logistics issues, or other circumstances beyond our control.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before payment is completed.

  • Promotional free shipping offers may be available on selected products or orders.

Order Tracking

  • Once your order has been shipped, tracking information will be provided when available.

  • Customers are responsible for monitoring shipment progress using the provided tracking details.

Incorrect Shipping Information

  • Customers must provide accurate shipping details when placing an order.

  • We are not responsible for delays, lost packages, or additional charges resulting from incorrect or incomplete shipping information.

Lost or Delayed Shipments

  • While we work with reliable shipping partners, we cannot guarantee delivery dates.

  • We are not liable for delays caused by courier services, customs, weather conditions, or other factors beyond our control.

Damaged Packages

  • If your package arrives damaged, please contact us within 6–12 hours of delivery.

  • Clear photos and/or videos of the package and product must be provided for investigation.

Contact Us

If you have any questions regarding shipping, delivery, or order status, please contact our customer support team.

By placing an order with our store, you agree to the terms outlined in this Shipping Policy.